Promotional Products FAQ ordering process, product information

How can we get in touch?

To get in touch with us, you can send an email to sales@provisionpromos.com or give us a call at 929-703-5179

How to place an order?

Please send the information and artwork of the item you wish to purchase to our email address at orders@provisionpromos.com.
Once we receive it, we will promptly provide you with a Proforma Invoice (PI) and a Virtual Proof. Of course, you can also place orders for us through ASI’s ESP system.

What are the available payment options?

A. Check
B. Wire Transfers
C. Paypal
D. Credit Card
If you choose to pay using PayPal or a credit card, please note that there will be a processing fee of 4% associated with your transaction.

Is it possible for us to make a sample request

Sure,kindly reach out to our email address, and our dedicated sales team will promptly respond with payment options and shipping cost details.

How can we access the latest pricing details for the product?

Kindly reach out to our email and provide relevant information to the operator. They will assist in collecting your details,
and our sales team will make contact with you accordingly.

Would you be able to share your terms with us

While we are open to building long-term partnerships, we believe it is important to establish a solid foundation through a few successful transactions first.
Once we have developed a strong and trustworthy relationship, we would be delighted to collaborate more extensively.

What is the procedure if there is an issue with an order?

In the event of an unfortunate occurrence, please don’t hesitate to reach out to us immediately.
Our dedicated QC team is well-equipped to address
any issues that may arise. Simply send an email to after-sales@provisionpromos.com and
CC the relevant sales representative associated with your order.
Rest assured, we will prioritize your concern and provide you with a prompt solution.